New York, NY, September 13, 2010 – Sidera Networks, formerly RCN Metro, a premier provider of fiber optic-based network solutions, announced today that it received two Best-in-Class Wholesale Regional/Metro Fiber Provider Excellence Awards from ATLANTIC-ACM, a Boston-based telecommunications research consultancy.
Dr. Judy Reed Smith, CEO of ATLANTIC-ACM, presented the awards at the COMPTEL Plus Fall 2010 Convention & Expo in Dallas, TX.
This was the fifth year that ATLANTIC-ACM conducted its Metro Wholesale Report Card study and the fifth year that Sidera’s customers rated the company highly. The Metro Report Card was divided between incumbent carriers and competitive carriers with customers rating their service provider’s performance in several categories. Sidera won Best-in-Class awards for Billing and Provisioning (tie) among competitive carriers.
In addition to the two Best-in-Class awards, Sidera was the top-scoring carrier for several product categories including, Local Private Line: DS1 and DS3 for price competitiveness and for Local Private Line: OCn & Wavelengths for both quality and for price competitiveness.
“The results of this survey are evidence that Sidera Networks’ focus on service is recognized and valued by its wholesale customers,” said Dr. Judy Reed Smith.
“We are honored to be recognized as a Best-in-Class provider for the fifth year in a row,” said Maura Mahoney, VP Sales and Marketing for Sidera Networks, “it’s truly a testament to the hard work and dedication of our employees and illustrates our ongoing commitment to providing customers with the highest levels of service and support.”
About Sidera Networks
Sidera Networks www.sidera.net, formerly RCN Metro Optical Networks, is the premier provider of tailored, high capacity communications services that ensure optimal business performance to carrier and enterprise customers. Sidera Networks offers a comprehensive suite of facilities-based services including: Ethernet, SONET, wavelength, internet access, colocation and more. With a fiber optic network leveraging unique rights-of-way that spans from Maine to Virginia, out to Chicago and up to Toronto, Sidera is committed to delivering cost-effective, custom solutions coupled with superior industry expertise, service and support.