Support
Lightower Customer Service Contact Information
For Emergency Service Related Concerns
- Call 24/7: (888) LT-FIBER, and press Option #1
- Internationally: 001-1-845-458-7799
For Non-Emergency Service Related Concerns
- Call: (888) LT-FIBER, and press Option #1
- Email: support@lightower.com
- Mon – Fri, 9am – 5pm, ET
For Billing Questions
- Call: (888) LT-FIBER, and press Option #3
- Mon – Fri, 9am – 5pm ET.
- Email: billing@lightower.com
- Former Veroxity Customers: billing-ne2@lightower.com
- Former Lexent Customers: billing-li2@lightower.com
- Former Open Access Customers: billing-li3@lightower.com
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